About Us
About Us
Since its establishment in 2017, The Doggie Concierge has been at the forefront of providing high-end professional dog walking and dog training services tailored for busy professionals and families in the western suburbs of Cleveland. Our esteemed reputation, built on trust and excellence, has positioned us as a leading choice among Cleveland’s professional sports organizations, luxury apartment and condominium complexes, veterinarians, and prominent figures within the community.
At The Doggie Concierge, we are dedicated to delivering VIP treatment to all our clients. We understand that time is a valuable resource, which is why we have streamlined the booking, payment, and communication processes through our user-friendly smartphone application, making it easier for you to manage your pet’s needs on the go.
Not all pet companies are equal. It’s time to experience the difference with The Doggie Concierge. Discover our high-end professional dog walking and dog training services, tailored for the needs of busy professionals and families in the western suburbs of Cleveland. Start your journey with us today!
Meet The Team
Mike Pitts
Owner, Certified Dog Trainer – ABCDT
Meet Mike!
Mike has emerged as a rising voice on humane and science-based dog training methodology and personal dog care in the Greater Cleveland area. His expertise and professionalism have positioned him as the go-to choice for many in Cleveland’s NFL, NBA, and AHL professional sports community.
In 2017, he launched The Doggie Concierge. Driven by a passion for providing exceptional whole-dog care, The Doggie Concierge is guided by a commitment to science-based, veterinary-approved principles and a dedication to integrity and professionalism. This approach has helped the company become a preferred choice of Cleveland’s professional sports organizations, veterinary offices, upscale apartment and condo communities, and more.
Mike is a graduate of the Animal Behavior College’s Certified Dog Training program. He holds the title of Canine Good Citizen and Temperament Test Evaluator for the American Kennel Club (AKC). In addition, he actively participates in a variety of respected professional organizations, including the Association of Professional Dog Trainers (APDT), Dunbar Academy of Top Dogs, International Association of Animal Behavior Consultants (IAABC), The Pet Professional Guild (PPG), International Boarding & Pet Services Association (IBPSA), Pet Sitters International (PSI), and the American Kennel Club (AKC).
Mike lives in North Ridgeville with his wife of 15 years, their teenage son, and two tween daughters. They are proud owners of four rescue dogs: a spirited Shepherd Mix pup from Istanbul and three charming Pugs rescued from Amish Country. Among the Pugs, two have special needs—one with a cleft palate and the other an amputee—both of whom were saved by Safe Harbor Animal Rescue. Their family stands as a testament to compassion and commitment to animal welfare.
Erien
Office Manager
Meet Erien!
Erien has been on staff with The Doggie Concierge since September of 2020. She has an Associate Degree in Business Management and has an extensive background as an Executive Assistant and Practice Assistant.
Erien resides in Sheffield Village alongside her husband Bryan of 8 years and her two young children, a son and a daughter, both under four.
You can find Erien crafting, working on DIY projects, camping, and spending time with family when not working.
Amy Jo
Dog Walker
About Our Dog Walkers
At The Doggie Concierge, we are fortunate to employ a dedicated team of ten dog-walking professionals, with the number continuing to grow. Some of our staff members have been with us for one year, while others have been part of our organization for three years or more. In the near future, we anticipate updating this page to include a comprehensive list of our team members, detailing their unique backgrounds and the paths that led them to pursue careers in dog walking.
PEACE OF MIND
We decided early on to staff with W2 employees in an industry of independent contractors. Because we come into contact with dogs of all sizes, breeds, and needs, we needed to be able to train and equip our staff fully. Each employee is certified in Pet CPR & First Aid and has completed several hours in the field alongside a Dog Trainer to learn valuable leash skills and understand and manage basic dog behavior. Beyond training, we vet each employee, background check them, and cover them with a dishonesty bond and liability insurance to give our clients ultimate peace of mind. We support our staff with real-time field support, from technical app help to dog behavior. Though faces may change, quality of care and client experience will not. That is our commitment to you.
- Mike, Owner of The Doggie Concierge