the doggie concierge

North Ridgeville, OH

44039
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Mon - Fri: 9am - 6pm

after 6 pm & Saturday available for a surcharge

Closed on Sundays

 

Give us a Call

(216) 801-2165

About Us

Our Professional Team

Doggie Concierge LLC launched in March of 2017 with one goal: to help bring professionalism and integrity back into the personal pet care industry. We wholeheartedly realize that our primary service is Peace of Mind. Customer service and communication are at the forefront from first contact to executing high-quality care for every animal and every client account at every appointment. For this reason, we are highly rated and trusted by some of Cleveland’s most familiar faces. After all, you can’t put a price on peace of mind, so come experience The Doggie Concierge difference for yourself.

Mike Headshot with Dogs

Meet The Team

Mike Pitts

Mike Pitts

Owner, Certified Dog Trainer – ABCDT

Meet Mike!

Meet Mike, the founder of The Doggie Concierge, one of Cleveland’s most rapidly expanding dog walking businesses. After serving as a Youth and Family Pastor in various locations across the United States for a span of 15 years, Mike elected to relocate his family back to Ohio for a brief respite. However, he subsequently found vocation in an entirely new field. After working part-time in a grooming salon, Mike recognized a shortage of pet care enterprises with integrity and professionalism. In 2017, he established The Doggie Concierge with a vision of providing customized pet care services distinguished by the highest levels of integrity and professionalism. Mike’s enthusiasm for his work is contagious, and he derives immense satisfaction from ensuring that your cherished furry family members receive only the most exceptional care. With Mike and The Doggie Concierge, you can rest assured that your pets are in safe and nurturing hands.

Mike is a graduate of the Animal Behavior College’s Certified Dog Training program. He is a Canine Good Citizen and a Temperament Test Evaluator for the American Kennel Club (AKC). Additionally, he’s an active member of various professional organizations, including the Association of Professional Dog Trainers (APDT), Dunbar Academy of Top Dogs, International Association of Animal Behavior Consultants (IAABC), The Pet Professional Guild (PPG), International Boarding & Pet Services Association (IBPSA), Pet Sitters International (PSI), and the American Kennel Club (AKC).

Mike resides in North Ridgeville along with his wife of 14 years, teenage son, and two tween daughters. They are proud owners of four dogs: an international rescue pup from Istanbul, Turkey, who is a mix of Anatolian Shepherd and Golden Retriever, and a grumble of three Pugs. Two of the Pugs are special needs rescue pups from Safe Harbor Animal Rescue. One of them has a cleft palate, while the other is an amputee.

Erien

Erien

Office Manager

Meet Erien!

Erien has been on staff with The Doggie Concierge since September of 2020. She has an Associate Degree in Business Management and has an extensive background as an Executive Assistant and Practice Assistant.

Erien resides in Sheffield Village alongside her husband Bryan of 8 years and her two young children, a son and a daughter, both under four.

You can find Erien crafting, working on DIY projects, camping, and spending time with family when not working.

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Holly

Lead Concierge

Meet Holly!

Holly is a Communication Professor at Tri-C with an extensive educational pedigree. She holds a B.A. in Communication, a B.A. in Psychology, a B.A. in English, and a Masters of Applied Communication Theory and Methodology. Beyond that, she has an Education Teaching Certificate, is a Licensed Realtor, and is a Certified Fitness Instructor.

Holly resides in Olmsted Township and has two college-age sons. When not walking dogs or on the job at her primary career, you will find her cheering on her son at John Carroll University track meets or at Tri-C baseball games cheering on her other son.

She loves dogs so much that she is a Volunteer at Berea Animal Rescue, a Rescue Animal Transporter, and a Dog Foster for Berea Animal Rescue. We are blessed to be able to call her our Lead Concierge.

 

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Amy Jo

Concierge

Meet Amy Jo!

Amy Jo is an accomplished singer/songwriter/artist who attended Liberty University for Music. She has recorded and toured extensively as part of groups and as a solo artist.

Amy Jo resides in North Ridgeville with her husband and children. Two of her sons are Army veterans, with one currently on active duty in Korea. She also has a teenage daughter and an elementary-aged son. They currently have an adorable, spunky small breed pup who is a senior.

She loves the human-dog bond and the joy they bring into her life. In her spare time, she says she just tries to keep up with life.

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Ralph

Concierge

Meet Ralph!

Ralph is a veteran of the US Coast Guard and holds an Associate of Science in Electronics. After he served our country, he was a City of Cleveland Fightfighter for twenty-plus years. Post-retirement from Cleveland Fire, Ralph started a business restoring and detailing vintage and exotic cars such as Porsche, Aston Martin, Ferrari, etc. Now truly retired and wanting to stay active, he has since turned his attention to one of his first loves, dogs.

A resident of WestPark, you can find Ralph noodling around his shop, practicing the bass guitar, or attending the Cleveland Orchestra when not at work. His beloved pooch recently crossed the rainbow bridge and says he will adopt again in the future but is content to rescue stray and feral cats until that time.

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Heather

Concierge

Meet Heather!

Info Coming Soon!

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Jessica G.

Concierge

Meet Jessica E!

Info Coming Soon!

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Jessica E.

Concierge

Meet Beth!

Info Coming Soon!

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Kristen

Concierge

Meet Kristen!

Kristen is an Occupational Therapist with an undergraduate degree from Dayton and a graduate degree from Xavier.

Kristen resides in Rocky River with her husband and three daughters. When not walking dogs or on the job at her primary career, you will find her dining out, traveling, spending time with family and friends, and attending mass.

She enjoys all the puppy kisses, and being a concierge allows her to meet new four-legged friends.

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Brittany

Concierge

Meet Angela!

Info Coming Soon!

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Brittany

Concierge

Meet Landon!

Info Coming Soon!

PEACE OF MIND

We decided early on to staff with employees in an industry of independent contractors. Because we come into contact with dogs of all sizes, breeds, and needs, we needed to be able to train and equip our staff fully. Each employee is certified in Pet CPR & First Aid and has completed several hours in the field alongside a Dog Trainer to learn valuable leash skills and understand and manage basic dog behavior. Beyond training, we vet each employee, background check them, and cover them with a dishonesty bond and liability insurance to give our clients ultimate peace of mind. We support our staff with real-time field support, from technical app help to dog behavior. Though faces may change, quality of care and client experience will not. That is our commitment to you.

- Mike, Owner of The Doggie Concierge