About Us
Our Professional Team
Doggie Concierge LLC launched in March of 2017 with one goal: to help bring professionalism and integrity back into the personal pet care industry. We wholeheartedly realize that our primary service is Peace of Mind. Customer service and communication are at the forefront from first contact to executing high-quality care for every animal and every client account at every appointment. For this reason, we are highly rated and trusted by some of Cleveland’s most familiar faces. After all, you can’t put a price on peace of mind, so come experience The Doggie Concierge difference for yourself.
Meet The Team
Mike Pitts
Owner, Certified Dog Trainer – ABCDT
Meet Mike!
Before getting into the Pet Care industry, Mike spent 15 years as a Youth and Family Pastor across the United States, from Atlanta, Georgia, to Seattle, Washington. In 2016, Mike and his family moved back to Northeast Ohio to plant roots and start a new chapter. While returning to school for a career change, Mike got a part-time job as a Groomer’s Apprentice at a Box Store. After hearing less than stellar stories from many regular clients, he quickly realized the need for integrity and professionalism in personal pet care. In March of 2017, The Doggie Concierge was founded with integrity and professionalism at the forefront. The Doggie Concierge has become one of Cleveland’s fastest-growing dog walking companies, and Mike quickly realized his passion project had become his new career calling.
A Certified Dog Training graduate of the Animal Behavior College, Mike continues his studies at Victoria Stilwell Academy for Dog Training & Behavior. He is a Canine Good Citizen and Temperament Test Evaluator for the American Kennel Club (AKC). He holds active memberships with the Association of Professional Dog Trainers (APDT). Dunbar Academy of Top Dogs, International Association of Animal Behavior Consultants (IAABC), The Pet Professional Guild (PPG), International Boarding & Pet Services Association (IBPSA), Pet Sitters International (PSI), and the American Kennel Club (AKC).
Mike currently resides in North Ridgeville with his wife of 13 years, son, and two daughters. They have a senior Cane Corso, an Anatolian Shepherd/Golden Retriever mix from Istanbul, and two Pugs. One of the pugs is an amputee affectionately named Lieutenant Dan.
Erien
Office Manager
Meet Erien!
Erien has been on staff with The Doggie Concierge since September of 2020. She has an Associate Degree in Business Management and has an extensive background as an Executive Assistant and Practice Assistant.
Erien resides in Sheffield Village alongside her husband Bryan of 8 years and her two young children, a son and a daughter, both under four.
You can find Erien crafting, working on DIY projects, camping, and spending time with family when not working.
Amy Jo
Concierge
Meet Amy Jo!
Amy Jo is an accomplished singer/songwriter/artist who attended Liberty University for Music. She has recorded and toured extensively as part of groups and as a solo artist.
Amy Jo resides in North Ridgeville with her husband and children. Two of her sons are Army veterans, with one currently on active duty in Korea. She also has a teenage daughter and an elementary-aged son. They currently have an adorable, spunky small breed pup who is a senior.
She loves the human-dog bond and the joy they bring into her life. In her spare time, she says she just tries to keep up with life.
Ralph
Concierge
Meet Ralph!
Ralph is a veteran of the US Coast Guard and holds an Associate of Science in Electronics. After he served our country, he was a City of Cleveland Fightfighter for twenty-plus years. Post-retirement from Cleveland Fire, Ralph started a business restoring and detailing vintage and exotic cars such as Porsche, Aston Martin, Ferrari, etc. Now truly retired and wanting to stay active, he has since turned his attention to one of his first loves, dogs.
A resident of WestPark, you can find Ralph noodling around his shop, practicing the bass guitar, or attending the Cleveland Orchestra when not at work. His beloved pooch recently crossed the rainbow bridge and says he will adopt again in the future but is content to rescue stray and feral cats until that time.
Holly
Lead Concierge
Meet Holly!
Info Coming Soon!
Heather
Concierge
Meet Heather!
Info Coming Soon!
Jessica G.
Concierge
Meet Jessica G!
Info Coming Soon!
Jessica E.
Concierge
Meet Jessica E!
Info Coming Soon!
Kristen
Concierge
Meet Kristen!
Info Coming Soon!
Brittany
Concierge
Meet Brittany!
Info Coming Soon!
Audra
Concierge
Meet Audra!
Info Coming Soon!
PEACE OF MIND
We decided early on to staff with employees in an industry of independent contractors. Because we come into contact with dogs of all sizes, breeds, and needs, we needed to be able to train and equip our staff fully. Each employee is certified in Pet CPR & First Aid and has completed several hours in the field alongside a Dog Trainer to learn valuable leash skills and understand and manage basic dog behavior. Beyond training, we vet each employee, background check them, and cover them with a dishonesty bond and liability insurance to give our clients ultimate peace of mind. We support our staff with real-time field support, from technical app help to dog behavior. Though faces may change, quality of care and client experience will not. That is our commitment to you.
- Mike, Owner of The Doggie Concierge